Terms and Conditions Policy

Effective Date: January 7, 2025

Welcome to Chicbina! By accessing and using our website, located at chicbina.com, or by purchasing our high-end beauty cosmetics, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, you must not use our website or services. Please read this document carefully before making any purchases or interacting with our website.

1. Agreement to Terms

By visiting our website or purchasing any products from Chicbina, you accept and agree to the terms and conditions outlined in this document. These terms constitute a legally binding agreement between you (“Customer,” “You,” or “Your”) and Chicbina (“We,” “Us,” or “Our”). We may update these Terms and Conditions from time to time, and we will notify you of any changes by updating the date of the document. It is your responsibility to review these terms periodically.

2. General Terms

  • Eligibility: To make a purchase from Chicbina, you must be at least 18 years old or have parental consent. By placing an order, you confirm that you meet these age requirements.
  • Use of Website: You agree to use our website for lawful purposes only. You may not use the site to transmit harmful or illegal content or engage in activities that violate applicable laws or regulations.
  • Account Creation: To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately if you suspect unauthorized access to your account.

3. Products and Availability

  • Product Descriptions: We make every effort to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that all product details are completely accurate, and we reserve the right to modify them without prior notice.
  • Availability: All products are subject to availability. If an item is out of stock or unavailable for any reason, we will notify you and may suggest alternative products or offer a refund for the unavailable items.

4. Orders and Payments

  • Order Process: When you place an order, you will receive an order confirmation email, which confirms the receipt of your order. This email is not an acceptance of your order. Acceptance of your order occurs when we process your payment and ship your items.
  • Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and other online payment systems. By providing payment information, you authorize us to charge the specified amount for your order.
  • Pricing: All prices listed on the website are in USD and are subject to change without prior notice. Taxes, shipping fees, and other charges may apply and will be calculated at checkout.

5. Shipping and Delivery

  • Shipping Policy: We aim to ship all orders within 1-2 business days, depending on stock availability. Delivery times may vary based on location, shipping method, and any unforeseen delays.
  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
  • International Shipping: We offer international shipping to select countries. Additional customs fees, taxes, and duties may apply, and the customer is responsible for these charges upon delivery.

6. Returns and Exchanges

  • Return Policy: We accept returns for unopened and unused products within 30 days of the purchase date. The customer is responsible for return shipping fees, and products must be returned in their original condition and packaging.
  • Exchanges: If you receive a defective or incorrect item, please contact our customer service team at info@chicbina.com within 7 days of receiving the product. We will assist you with an exchange or issue a refund if the product is unavailable.
  • Refunds: Once we receive the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

7. Intellectual Property

All content on the Chicbina website, including but not limited to logos, trademarks, text, images, videos, and software, is the property of Chicbina or its licensors. You may not copy, reproduce, or distribute any content from our website without prior written permission.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy, which can be found on our website.

9. Limitation of Liability

Chicbina is not responsible for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. Our liability is limited to the total purchase price of the product that caused the damage.

10. Indemnification

You agree to indemnify and hold harmless Chicbina, its employees, directors, agents, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the website, purchase of products, or violation of these Terms and Conditions.

11. Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
  • Arbitration: Any disputes arising from or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
  • Class Action Waiver: You agree that any disputes will be resolved individually and not as part of a class action or representative proceeding.

12. Modifications to Terms

Chicbina reserves the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. By continuing to use the website after such changes, you agree to be bound by the modified terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions or our products, please contact us:

  • Email: info@chicbina.com
  • Phone: (706) 645-1309
  • Address: 3990 49th Hwy W, Drew, Mississippi, United States

Thank you for choosing Chicbina, where we are committed to delivering high-end beauty products with exceptional customer service. We appreciate your business and look forward to serving you!